Handling Grievances
This course looks to provide a comprehensive exploration of the aims of addressing workplace grievances, identifying various types, mastering effective resolution techniques, and navigating the appeal process – all designed to empower your team and foster a harmonious workplace.
Learning Objectives
- Recognise the different types of grievance
- Explore how to approach and handle a grievance
- Learn how to manage an appeals process
More from this category
Induction & OnboardingThis course guides you through the essentials of a seamless induction process, building a culture centred on psychological safety, wellbeing, and values, ensuring a smooth transition in the initial days and weeks, and conducting effective probationary reviews – all geared towards shaping a positive and impactful onboarding experience for your team.
Managing DisciplinariesThis course guides you through the discipline flow, adeptly handling disciplinary hearings, understanding the burden of proof, and mastering the art of documenting crucial conversations – empowering you with the skills to navigate disciplinary processes effectively and ensure a fair and just workplace.
Leading InvestigationsThis course dives into the nuances of distinguishing between misconduct and gross misconduct, handling paid suspension scenarios, preparing for thorough investigations, and structuring effective interviews – empowering you to navigate workplace challenges with integrity and leadership prowess.
Company Policies - What You Need To KnowThis course template allows you quickly create a personalised onboarding experience, by using our starting structure and tailoring it for your business. Policies are what guide us, keep us safe and also protect the workers and organisation from any malpractice. This course helps break down the key policies, which will help you understand how to best operate within your role.